Relief Operator Technician Position

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General Description

This is a skilled position responsible for assisting in the operation of the water treatment plant and related equipment. Work involves maintaining correct water levels, draining, washing and refilling water filters, and adjusting chemical feed. Work also includes maintaining, calibrating, and performing minor repair of instrumentation. This position will work a varied schedule to relieve Operator Technicians that are absent and will normally collect water samples in the distribution system.

North Shore Water Commission Description

The North Shore Water Commission (NSWC) is a progressive drinking water treatment facility located in the City of Glendale, Wisconsin. It supplies water to its member utilities in Fox Point, Glendale, and Whitefish Bay and also supplies water on a wholesale basis to the City of Mequon.

Location

This position will primarily work at our main office at 400 W Bender Rd, Glendale, WI.

Supervisor

This position reports to the Operations Supervisor.

Work Schedule

Schedule varies depending on staffing needs. This position works a varied which is influenced by absences of plant staff. When there are no vacancies or shifts to fill--and all Operator Technician positions are working regular shifts--the position can work up to 40 hours using a flexible schedule.

Pay

Hourly rate of $24.71 to $32.00 depending on qualifications and years of experience

Benefits

Health insurance
Life insurance
Paid holidays (6 days; however, Relief Operator Technician works holidays if scheduled)
Paid sick leave, vacation, and personal leave
Section 125 flexible benefit plan
Pension and retirement savings plan

Other Information

Relief Operator Technicians are allowed to engage in a number of independent projects depending on skill level and interest.
Background check will be conducted before hiring.

Essential Job Functions

OPERATION DUTIES - 80% OF TIME

Maintains correct water levels at all stages of the water treatment process.

Maintains correct pressure at all stages of water treatment process.

Starts and stops process equipment.

Makes operational and security rounds at frequency and time determined by management.

This includes, but is not limited to...

Walking throughout entire building

Pushing buttons at designated stations

Making visual observations of equipment and facilities

Listening to equipment and other background noise

Using other senses and observation techniques as needed

Perform routine water quality analyses required during each round

Operates and maintains filters.

This includes, but is not limited to...

Draining

Washing

Refilling

Operating via supervisory control and data acquisition (SCADA) system

Operating via local controls

Modifying operating parameters

Performing filter drop test

Operates, adjusts, and calibrates chemical feed systems.

This includes, but is not limited to...

Sodium hypochlorite

Aqua ammonia

Coagulant

Veligon TL-M

Fluoride

Polymer

Phosphate

Operates all systems in plant using manual/local controls, as well as automatic/remote controls.

Performs public relations duties.

This includes, but is not limited to...

Answering telephone in polite and courteous manner

Greeting visitors at door

Collecting necessary information and materials from clients requesting water testing.

Performs laboratory tests.

This includes, but is not limited to...

Chlorine residual (free and total)

Free ammonia residual

Nitrite analysis

Nitrate analysis

Fluoride residual

Phosphate residual

Hardness

Alkalinity

pH

Heterotrophic plate count

Most-Probable-Number (MPN) of Total Coliform and E. Coli.

Presence Absence of Total Coliform and E. Coli.

Odor

Jar test for coagulant

Conductivity

Operates laboratory equipment.

This includes, but is not limited to...

Spectrophotometer

pH meter

Turbidimeter

Autoclave

Dry sterilizer

Mixes and dilutes laboratory chemicals and reagents as needed.

Maintains accurate records and reports.

Operates sludge removal system.

Troubleshoots and responds to operational problems.

This includes, but is not limited to...

Chemical feed malfunction

Erratic pumpage

Erratic performance of filters

Power failure

Equipment failure

Use computers for record-keeping, reporting, and supervisory control of treatment processes.

This includes, but is not limited to...

Using mouse and keyboard to enter data

Changing setpoints and operational parameters

Data entry into spreadsheet, forms or database

Operating word processing, spreadsheet, and database programs

Printing lab results

Completes log sheets.

Understands chemical, mechanical, and hydraulic principles of water treatment processes.

This includes, but is not limited to...

Flocculation

Sedimentation

Sludge removal

Filtration

Disinfection

Filter backwash

Water transfer via pumps

Clearwell storage

Reservoir storage

Washwater storage

Pressurization of distribution system

Understands electrical system layout for Water Treatment Plant and Klode Park Pumping Station.

This includes, but is not limited to...

Transfer switchgear location

Electrical buss configuration

Location of high voltage areas

Location of electrical breakers and fuses

Performs tasks on electrical.

This includes, but is not limited to...

Resetting breakers

Starting and stopping emergency power generators

MAINTENANCE DUTIES - 15% OF TIME

Checks, cleans, and performs light maintenance on process and monitoring equipment.

This includes, but is not limited to...

Flow meters

Pressure gauges

Level indicating devices

Chemical mixing chambers

Basins

Lift pumps

Chemical feed pumps

Chemical analyzers

Laboratory equipment

Air compressors

Emergency power generators

Boilers

Chemical feed injectors

Static mixers

Valves

Computers

Electrical panels

Uninterruptible power supplies

Installs and replaces components of instruments as part of light maintenance.

This includes, but is not limited to...

Replacing tubing and lamps for analyzers

Replacing consumable products

Performs routine maintenance, cleaning and custodial tasks.

Cleans and paints equipment and facilities as needed.

Maintains a clean working environment.

OTHER DUTIES - 5% OF TIME

Takes inventory of chemicals and other supplies.

Assists with emergency breakdowns.

Assists Mechanical Technician as needed.

Assists Operations Supervisor as needed.

Assists Maintenance Supervisor as needed.

Assists Plant Manager as needed.

IMPORTANT NOTE

Regular and predictable attendance, as well as compliance with the Commission’s policies and procedures, is an essential function of the job.

Nothing in this job description limits the Commission’s right to assign or reassign duties and responsibilities to this job at any time. The job description may be changed at any time by the Commission. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. All job functions must be performed in a manner satisfactory to the Commission.

Requirements of Work

This position must possess the following credentials:

Possess and maintain WDNR waterworks operator certification--subclass surface water (S)--within 3 months of hiring.
Possess a valid driver's license with a good driving record.

This position must have experience and training which provides, with or without reasonable accommodation when applicable, for the following abilities, skills, and knowledge:

ESSENTIAL ABILITIES

Ability to work safely in and around various chemicals.
Ability to maintain effective relations with other employees and to deal with the public in a courteous and tactful manner.
Ability to communicate effectively with other people.
Ability to understand and follow oral and written instructions.
Ability to read and write documents in English.

SKILLS THAT MUST BE ACQUIRED WITHIN 3 MONTHS OF BEING IN THE POSITION

Use of computers and associated software for use in email, data entry, word processing, and spreadsheet.
Use of supervisory control and data acquisition (SCADA) to supervise and control treatment plant equipment and processes.
Use of common hand and power tools.
Use of laboratory equipment and analyzers.

ESSENTIAL KNOWLEDGE THAT MUST BE ACQUIRED OR LEARNED ON THE JOB WITHIN 6 MONTHS OF BEING IN THE POSITION

Basic electrical, mechanical, pneumatic, and hydraulic principles.
Water treatment plant operations.
Chemicals used in a water treatment plant and basic chemistry.
Basic math and algebra to perform calculations.
Laboratory techniques.
Awareness of workplace hazards and safety precautions.

Environmental/Working Conditions of Position

The following environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Standing, walking and sitting.
Climbing, using legs and feet, balancing, bending and twisting.
Reaching, feeling, talking and hearing.
Far vision at 20 feet or further and near vision at 20 inches or less, with glasses if needed.
Stooping, kneeling and crouching.
Lift and/or move up to 50 lbs.
Fingering such as to perform chemical analysis in the laboratory, change fittings, cut and place tubing, and other similar actions.
Standing for at least 30 continuous minutes in the laboratory while conducting analyses.
Ability to work in wet, damp, and humid conditions.
Ability to work in cold and damp areas for extended periods of time.

Interested?

Please visit and complete the Interest Form at https://forms.gle/FqMaBQoVLMEjsNJQ6. If you cannot access the form, please contact Eric Kiefer at info@northshorewc.com or (414) 963-0160. This position may be advertised until filled.

Dated 5/26/2022